Basic

Online check-in & Guest App

$6

5

£4.5

$1.5

1.5

£1.5

Per roomPer bed
per month​

Kick-start guest engagement using pre-arrival communication, branded guest app and automations

Key features:
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support
Minimum package: {{min_price}} / month

Pro

Basic + Communication suite

$7.5

6.5

£5.5

$2.5

2

£2

Per roomPer bed
per month​

A complete guest management solution, with a unified inbox & a personalized guest messaging (SMS, WhatsApp) capabilities

Key features:
  • icon Communication hub
  • icon Automations & Workflows
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support
Minimum package: {{min_price}} / month

0% Commission
on in-house upsells

Premium

Pro + Upsells

$10

9

£8

$3.5

3

£3

Per roomPer bed
per month​

The complete solution to manage your guests and generate more revenue by incorporating smart upsells at the right step and the right time in the guest journey

Key features:
  • icon Upsells & eCommerce
  • icon Communication hub
  • icon Automations & Workflows
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support
Minimum package: {{min_price}} / month

Enterprise

hotel branding icon

Our enterprise plan includes advanced customizations and expert services, allowing you to assemble the perfect package of features for your enterprise with your dedicated account manager

Key features:
  • icon Upsells & eCommerce
  • icon Communication hub
  • icon Automations & Workflows
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support

Complete plans and features arrow

Basic

$6
5
£4.5
$1.5
1.5
£1.5
Book a demo

Pro

$7.5
6.5
£5.5
$2.5
2
£2
Book a demo

Premium

$10
9
£8
$3.5
3
£3
Book a demo

Enterprise

hotel branding icon
Contact us

Online check-in

Confirmation message​ icon icon icon icon
Collect guest details​ icon icon icon icon
Documents Scan​ icon icon icon icon
Opt-in Marketing icon icon icon icon
Custom Questions icon icon icon icon
Registration card - E-signature​ icon icon icon icon
Collect payments for stay​ icon icon icon icon
Check-in portal (kiosk) icon icon icon icon
Arrival Message icon icon icon icon
Segment guest by booking source icon icon icon icon
Duve transportation services icon icon icon icon
Security deposit collection
Included with additional charges
icon icon icon icon

Branded Guest App

Web-app icon icon icon icon
Content management icon icon icon icon
White labeled icon icon icon icon
Digital spots icon icon icon icon
Auto translations icon icon icon icon
Mobile key connection
Included with additional charges
icon icon icon icon

Check-out coordination

Payment collection New icon icon icon icon
Review optimization icon icon icon icon

General

Analytics icon icon icon icon
Task Management icon icon icon icon
Frontdesk dashboard icon icon icon icon

Support

Knowledge Base support center​ icon icon icon icon
Email and chat support icon icon icon icon
Tailored onboarding
Included with additional charges
icon icon icon icon

Communication Hub

Guest Chat icon icon icon
Omnichannel unified inbox​ icon icon icon
SMS and WhatsApp​ messages
Included with additional charges
icon icon icon
Live translations​ icon icon icon
Canned responses​ icon icon icon
Unique phone number
Included with additional charges
icon icon icon

Flows

Automated guest messaging icon icon icon
Guest filter and segmentation icon icon icon
Advanced sending conditions icon icon icon
Message Triggers icon icon icon

Upsells & eCommerce

Room upgrades​ deals icon icon
Room upgrades​ bids icon icon
Create custom upsells icon icon
Smart early check-in upsell​ icon icon
Smart late checkout upsell​ icon icon
Add to hotel bill​ icon icon
Connect to payment processing icon icon
Connect to 3rd party supplier​ icon icon
Suppliers Payment management icon icon
Pre defined upsell templates icon icon
Access to service marketplace icon icon
Pending reservations (requires approval) icon icon
Instant connection to local services via marketplace icon icon
Upsell library with in-house and local services icon icon

Summary arrow

astotel logo urbanica logo isrotel hotel logo ihg hotels and resorts logo hotels en ville logo Hotel du Collectionneur logo leonardo hotel logo Les Hoteliers Impertinents logo Brown hotel logo collective retreats logo fattal logo crowne plaza logo

Frequently asked questions

Woman sitting on the couch holding coffee and a laptop Woman sitting on the couch holding coffee and a laptop Woman sitting on the couch holding coffee and a laptop

Duve offers a solution that is highly customizable with functions that help keep your guest experience at the forefront whether you manage hostels, vacation rentals, independent hotels or group hotels, and even camping or glamping sites.

Check our Integrations page to see which PMS’s, PSP’s, Digital Keys, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.

You are only charged for what you use! Pay only for the current month’s active rooms/rentals

Yes, you can also set specific permissions per branch and analyze data on the branch-level so that you can compare activities occurring at different branches, or at the group-level to see how you’re performing across all branches together.

Unlimited! You can add as many users as you need and set different permissions for each user.

Yes! Choose from Duve’s hundreds of third-party services already available in our marketplace, add your own in-house upsells or invite partners to be vendors in Duve.

Depending on the size of your property, we can roll out Duve in as little as 10 days, and in as low as two onboarding sessions!

You don’t have to, but it’s definitely recommended in order to take full advantage of Duve platform

Yes! You can also customize for which types of reservations you want to charge security deposits for.