Take your business to the next level
Basic
Online check-in & Guest App
Kick-start guest engagement using pre-arrival communication, branded guest app and automations
€
5.00
Per room / month
Minimum package: €100.00 per month
The Plan includes:
Online check-in:
- Confirmation message
- Collect guest details
- Documents Scan
- Opt-in Marketing
- Custom Questions
- Registration card - E-signature
- Collect payments for stay
- Check-in portal (kiosk)
- Arrival Message
- Segment guest by booking source
- Duve transportation services
- Security deposit collection*
Branded Guest App:
- Web-app
- Content Management
- White labeled
- Digital Spots
- Auto Translations
- Mobile Key connection*
Check-out coordination:
- Payment collection
- Review optimization
General:
- Analytics
- Task Management
- Frontdesk dashboard
Support:
- Knowledge Base support center
- Email and chat support
- Tailored onboarding*
Pro
+ Communication suite
A complete guest management solution, with a unified inbox & a personalized guest messaging (SMS, WhatsApp) capabilities
€
6.50
Per room / month
Minimum package: €130.00 per month
Everything in Basic, plus:
Communication Hub:
- Guest Chat
- Omnichannel unified inbox
- SMS and WhatsApp messages*
- Live translations
- Canned responses
- Unique phone number*
Flows
- Automated guest messaging
- Guest filter and segmentation
- Advanced sending conditions
- Message Triggers
Premium
+ Upsells
The complete solution to manage your guests and generate more revenue by incorporating smart upsells at the right step and the right time in the guest journey
€
9.00
Per room / month
Minimum package: €180.00 per month
Everything in Pro, plus:
- Room upgrades deals
- Room upgrades bids
- Create custom upsells
- Smart early check-in upsell
- Smart late checkout upsell
- Add to hotel bill
- Connect to payment processing
- Connect to 3rd party supplier*
- Suppliers Payment management
- Pre defined upsell templates
- Access to service marketplace
- Pending reservations (requires approval)
- Instant connection to local services via marketplace
- Upsell library with in-house and local services
Enterprise
Our enterprise plan includes advanced customizations and expert services, allowing you to assemble the perfect package of features for your enterprise with your dedicated account manager
*Included with additional charges
- Online check-in
- Arrival coordination
- Document Scan
- Registration card with E-signature
- Security deposit
- Opt-in marketing
- Check-in link for hotel's website
- Omnichannel unified inbox
- Broadcasting
- SMS and WhatsApp
- Pre-scheduled messages
- Personalized filters
- Canned responses
- Auto replies
- Branded Guest App
- House Manual
- Video, images, PDF's & Maps
- Mobile keys
- QR stands
- Digital Checkout
- Smart late checkout upsell
- Review Optimization
- Room Upgrade
- In-house upsells
- Smart Early Check-in
- In-Destination Services
- E-commerce platform
- Credit card processing
- 2-way integration to all leading PMSs
- Multi brands support
- Analytics
- Auto translations
- Supporting 14 languages
- White labeled platform
- Web-app (no download!)
Create a personal and human experience that your guest are sure to remember
Duve is modular allowing you to adjust each solution to your unique needs and customize guest communication to promote your brand.
Whether you are a hotel, vacation rental, hostel or private host, Duve has the right solution for you.
Our customizable solutions can accommodate the needs of any hospitality provider, while always keeping the guest experience at the forefront!
We connect with all leading PMS’, channels managers, booking.com, Airbnb and more.
It’s never been easier, for your guests, to receive all reservation and rental information as well as for you to effortlessly connect prior to arrival.
You are only charged for what you use! Pay only for the current month’s active rooms/rentals
Unlimited! You can add as many users as you need and set different permissions for each user.
It depends on the package you choose. Please refer to the table for full package details.
No, the 10-day free trial is free to use without adding any payment method.
After every charge you will receive a receipt to your registered company’s email address.
