Online check-in & Guest App
Per roomPer bed
per month
Kick-start guest engagement using pre-arrival communication, branded guest app and automations
Basic + Communication suite
Per roomPer bed
per month
A complete guest management solution, with a unified inbox & a personalized guest messaging (SMS, WhatsApp) capabilities
0% Commission
on in-house upsells
Pro + Upsells
Per roomPer bed
per month
The complete solution to manage your guests and generate more revenue by incorporating smart upsells at the right step and the right time in the guest journey
Our enterprise plan includes advanced customizations and expert services, allowing you to assemble the perfect package of features for your enterprise with your dedicated account manager
Complete plans and features
Confirmation message |
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Collect guest details |
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Documents Scan |
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Opt-in Marketing |
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Custom Questions |
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Registration card - E-signature |
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Collect payments for stay |
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Check-in portal (kiosk) |
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Arrival Message |
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Segment guest by booking source |
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Duve transportation services |
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Security deposit collection Included with additional charges |
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Web-app |
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Content management |
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White labeled |
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Digital spots |
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Auto translations |
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Mobile key connection Included with additional charges |
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Payment collection New |
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Review optimization |
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Analytics |
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Task Management |
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Frontdesk dashboard |
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Knowledge Base support center |
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Email and chat support |
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Tailored onboarding Included with additional charges |
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Guest Chat |
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Omnichannel unified inbox |
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SMS and WhatsApp messages Included with additional charges |
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Live translations |
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Canned responses |
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Unique phone number Included with additional charges |
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Automated guest messaging |
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Guest filter and segmentation |
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Advanced sending conditions |
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Message Triggers |
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Room upgrades deals |
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Room upgrades bids |
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Create custom upsells |
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Smart early check-in upsell |
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Smart late checkout upsell |
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Add to hotel bill |
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Connect to payment processing |
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Connect to 3rd party supplier |
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Suppliers Payment management |
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Pre defined upsell templates |
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Access to service marketplace |
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Pending reservations (requires approval) |
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Instant connection to local services via marketplace |
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Upsell library with in-house and local services |
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Summary
Duve offers a solution that is highly customizable with functions that help keep your guest experience at the forefront whether you manage hostels, vacation rentals, independent hotels or group hotels, and even camping or glamping sites.
Check our Integrations page to see which PMS’s, PSP’s, Digital Keys, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.
You are only charged for what you use! Pay only for the current month’s active rooms/rentals
Yes, you can also set specific permissions per branch and analyze data on the branch-level so that you can compare activities occurring at different branches, or at the group-level to see how you’re performing across all branches together.
Unlimited! You can add as many users as you need and set different permissions for each user.
Yes! Choose from Duve’s hundreds of third-party services already available in our marketplace, add your own in-house upsells or invite partners to be vendors in Duve.
Depending on the size of your property, we can roll out Duve in as little as 10 days, and in as low as two onboarding sessions!
You don’t have to, but it’s definitely recommended in order to take full advantage of Duve platform
Yes! You can also customize for which types of reservations you want to charge security deposits for.