Duve, a global leader in revolutionizing guest experiences for hotels and vacation rentals, has been awarded the “Best Guest App of 2024” by Hotel Tech Report. This recognition comes just six months after the launch of Duve’s enhanced Guest App, showcasing its commitment to innovation and its significant impact on the hospitality industry.
Hotel Tech Report is a trusted platform for hotel professionals and helps them make informed technology decisions. Each year 2.5 million hotel industry professionals use HotelTechReport.com to better make purchasing decisions. This year Duve was chosen as the best guest app of 2024 based on different determining factors of HotelTechReport. These factors are based on who has the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality.
Duve’s Groundbreaking Guest App
Duve is a no-download, fully white-labeled Guest App that revolutionizes the entire hotel experience by offering an all-in-one platform for guests. Duves’ key features include seamless check-in, mobile key integrations for room access, options to purchase in-house or marketplace add-on services, a built-in chat, which enables guests to communicate with hotel staff in their preferred language, and an effortless check-out and review process. This robust guest app allows hosts and hoteliers to ensure that they are continually enhancing experiences for their guests.
Impact of Duve’s Latest Version
The recent launch of Duve’s latest Guest App version has led to remarkable improvements in guest satisfaction and operational efficiency. Duve users reported increased guest engagement and a noticeable reduction in messages sent to reception, as the app provides all necessary information at guests’ fingertips.
David Mezuman, CEO of Duve, expressed his excitement, stating, “This year marks a milestone in innovation for Duve and the hospitality sector. The launch of our new, sleek guest app has shown immediate positive results, enhancing guest engagement and streamlining communication. Winning this award for the second time is a huge honor for us. It reflects our commitment to innovation and our customers’ unwavering support and loyalty to Duve. We are deeply grateful for the continued support of our customers, which inspires us to keep pushing the boundaries of what’s possible in hospitality technology. “
More About Duve
Duve is a guest experience app that is revolutionizing the hotel industry by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest – from online check-in flows that meet the exact needs of each guest, to a web-based guest app with relevant content in the guests’ native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels and vacation rentals around the world.
Duve’s Commitment to Excellence
Duve continues to set new standards in hotel technology, ensuring guests enjoy a modern, convenient, and personalized stay. This award reaffirms Duve’s position as a front-runner in transforming the guest experience. Duve is committed to breaking boundaries and creating the most cutting-edge solutions for hoteliers and guests alike.
About the author
Hi, I'm Tal Lavi, a hospitality enthusiast dedicated to transforming your guest experience to an unforgettable one. With a passion for crafting engaging narratives and deep insights into guest behavior, let me take you on a journey to the future of guest experience.