Here’s why leading Hostels choose Duve

Duve’s end-to-end guest experience platform helps hostels save time, improve operational efficiency, streamline communication and boost reputation and revenue.

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Digital check-in

Provide online check-in for guests, and free up staff time for other important tasks.

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Guest Communications

A centralized, omni-channel hub for all internal and guest communications

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Personalized upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

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Guest App

A white-label, no-download guest app to answer all of your guest needs 24/7

The connected Hostel

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  • Online check-in
  • Guest app
  • Upsells
  • Digital spots
  • Communication hub
  • Mobile key
  • Marketplace
  • CMS
  • Digital checkout
  • Online check-in
  • Guest app
  • Upsells
  • Digital spots
  • Communication hub
  • Mobile key
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Efficient time management

Simplify hostel processes, improve team communication, and save time.

Efficient time management

Simplify hostel processes, improve team communication, and save time.

icon Remote Check-in & Check out

Save time with check-in and check out processes being allocated to an online system, so that staff can concentrate on other tasks.

icon Digital Keys

Integrated keyless entry systems that save the hassle of in-person keys and provide quick entry to hostel rooms.

icon Automated Guest Messages

Plan a unique guest journey for each guest and their needs; quickly interact and respond to guests on any questions and concerns.

icon Sorted Messages Based on Department

Communicate in one hub both internally and externally, to easily delegate tasks and simultaneously manage guest needs.

With offices in Tel Aviv and Paris, Duve serves its customers from over 64 countries around the world. So whether you visit Paris, London, New York, or Singapore, you can find a forward-thinking hotel with Duve’s end-to-end experience

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64 +

Countries

100 +

Integrations

1050 +

Customers

250K +

Engaged guests / mo

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Seamless guest communication

Duve makes communication simple, quick and easy for guests and staff alike

Seamless guest communication

Duve makes communication simple, quick and easy for guests and staff alike

icon Direct Guest Communication

Communicate with guests directly before guest arrival and throughout the entire guest journey.

icon Centralized Communication Hub

Communicate and keep track of the full conversation in one place no matter where a message is sent–Email, WhatApp, text and more.

icon Canned Quick Responses

Anticipate frequently asked questions and respond to them quickly with pre-schedules messages and canned responses.

icon Delegate Messages to Relevant Parties

Filter messages by priority and department to ensure guest questions are seen and handled by the right department.

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Improved revenue

Increase property revenue with upsells, positive feedback and an advanced technology experience that beats the competition.

Improved revenue

Increase property revenue with upsells, positive feedback and an advanced technology experience that beats the competition.

icon Advanced Guest Profiles

Understand your guests by building guest profiles based on relevant information via booking data, past selections and preferences.

icon Customized Upsells

Offer the most suitable upsells , upgrades, and services with collected guest data that anticipates guests’ wants and needs.

icon Guest App for Guests

Give guests the knowledge of everything they need for their stay; browse, select and book services, amenities and attractions easily via a web app or guest app.

icon Positive Property Reputation

Exceed guests expectations by providing technologically advanced experience with simplified processes that make their stay as enjoyable as possible.

Excellent

star star star star star

Verified by

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Solves All Problems

It is very easy to handle and to understand. The interface looks really, we got good reviews from our guests. You just have everything in on.

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Project Manager

Hostel, Switzerland

We are Using Duve for Two Years. It’s Amazing!

It’s smart system made to give the best experience to guests, and to sell. We have a different way to get the property, bus, train, etc and different time of arrival is with due we give the right information at the right moment, reducing the cost

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Manager

Hostel, Italy

Great app. Very Comfortable to Connect to Hotels Guests

the communication hub. very easy to inform all arrivals and inhouse about the hotel's information and activities. we are offering everything with the app

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Front Desk

Hostel, Greece

Provide a Top Guest Experience

Boost guest satisfaction with the most powerful tools packed into one end-to-end platform.