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Based on 802 reviews
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Communicate, contactless check in, customizing the guest experience with the Guidebook. Easy to update property specifics, communicate with the guest thru sms and email.
Guest Ambassador
Hilton, US
Easy communication with guests, amazing upsell opportunities which can be defined by ourselves, great tool for pre check-in for guests
Interim GM
Boutiques, Germany
Super friendly to use, improving significantly the guest journey and the communication with the guests and in addition saving a lot of time by check in online and other modules
GM
Luxury Hotels, Italy
On average guest check-in takes 8 minutes per guest, creating long lines and a high-stress environment. By utilizing Duve’s online check-in, guests don’t have to wait in line when they arrive at the hotel.
This not only lets guests start enjoying their vacation right away, it also frees up the time it takes for hotel staff to do the check-in manually. Leaving staff to focus on what’s importanting: an outstanding hospitality experience.
Start communicating with your guests right when they book. Duve increases each guests’ booking value by allowing you to get a better understanding of their needs.
Chat with guests directly in the guest app and offer tailored experiences, services, upgrades, and more. No more third party communication.
Take the guessing out of the equation. Provide all the details guests might want to know about before arriving, like getting to and from your establishment–even before they start asking questions.
Duve lets your guests scan and sign all needed documents before arrival. So you have everything needed to complete guests check-in online, and can allow your guests to start enjoying the ultimate vacation experience right when they arrive.