No matter how guests book their stay, start communicating with them right away. Duve provides open communication channels that allow you to contact guests before arrival and provide transportation information, upsells, online check-in and more!
One hub for all communication channels
Keep organized and communicate both internally and with guests in one centralized place. Send, track and manage all incoming communication across all channels from one hub–email, WhatApp, text and more. Easily keep track and view full conversation history so that nothing falls through the cracks and you can always provide guests the best possible service.
The modern way to connect, and manage guest communication
Get automated and smart communication to save time for staff and quickly resolve any guest issues. Duve sends pre-scheduled messages like check-in and check-out information, transportation information, health information and more! Plus Duve provides canned responses, to quickly solve frequently asked questions. Each message is filtered by priority and department, and can be tagged internally to specific people so that guest messages are always seen by the right department.