Duve’s Menus & Mobile Ordering: A Seamless Guest Experience
Until recently, ordering food or drinks at a hotel often meant picking up the room phone, flagging down a server, or walking to the bar. It worked, but it wasn’t exactly effortless.
Today, guests expect to order with just a few taps – just like they do with their favorite delivery apps.
With Duve, hotels can now offer a fully digital, self-service ordering experience for F&B and other services—from the minibar to the pool bar. No waiting. No guessing. Just convenience that feels familiar.
Whether or not a hotel uses a POS system, Duve makes ordering intuitive. And with our latest integrations, orders can flow directly into the POS, print to the kitchen, and reflect real-time availability and pricing. No delays. No manual updates. No errors.
Hotels using Duve’s Mobile Ordering can:
- Build and customize branded mobile menus
- Surface them via QR codes, scheduled messages, or the guest app
- Collect orders and payments directly in-app
- Analyze trends and behaviors with powerful analytics
From poolside cocktails to late-night snacks, Duve connects the guest’s craving with your operation—instantly.
A Clear Boost to Hotel Revenue
Hotels using Duve’s Mobile Ordering feature saw an average uplift of €64 per room, per month—a powerful new revenue stream created through effortless guest engagement.
Over a 30-day period, these properties processed more than 4,000 orders, across in-room dining, rooftop bars, poolside lounges, and on-site restaurants.
And guests weren’t just trying it once. On average, each guest placed 1.39 orders during their stay, showing clear demand for convenience and repeat value.
From luxury resorts to city hotels, Duve is helping hospitality teams turn everyday moments into measurable, repeatable income.
What Guests Are Really Craving
You might expect exotic cocktails or truffle sliders, but no, the true stars of the mobile ordering menu are refreshingly simple:
- Natural Mineral Water – 38% of all items ordered
- Carlsberg Draught – 21%
- Sparking Mineral Water – 16%
- Aperol Spritz – 14%
Convenience wins. These low-effort, high-margin items are proving that even bottled water can be a revenue stream when ordering is this easy.
Who knew hydration and happy hour would be the hotel MVPs?
These unassuming items are doing heavy lifting behind the scenes—proving that when ordering is this easy, even water becomes a revenue stream. Convenience sells. And sometimes, it sells best in a pint glass or a bottle of still.
When Orders Are Coming In
In the last 30 days, 66% of all mobile orders were placed between 6:00 AM and noon.
This is when the day begins to unfold. Guests are waking up, browsing breakfast in bed, planning the morning by the pool, or grabbing a drink before heading out. It’s a calm window with high intent. No rush, no pressure. Just the perfect moment to suggest something worth enjoying.
Guests in this frame of mind are more likely to explore the menu, try something new, or add a little extra to their stay. These hours are when hospitality can feel effortless, and revenue can grow naturally.
With Duve, hotels are capturing this momentum. Menus show up right when they’re wanted. Orders flow without friction. And mornings become one of the most valuable parts of the day.
A Global Appetite for Mobile Ordering
From sun-soaked beaches to bustling city boulevards, hotels across the world are proving that convenience knows no borders. In just 30 days, Duve’s Mobile Ordering feature took off in:
- Greece
- Mexico
- Thailand
- France
- Indonesia
Luxury resorts. Urban escapes. Boutique getaways. No matter the setting, guests tapped, ordered, and embraced the ease of digital menus—showing that the desire for seamless service is truly universal.
“Implementing Duve’s F&B and services menus has been a game-changer for Aleenta Phuket-Phang Nga. The seamless digital ordering experience has not only enhanced guest convenience but also significantly boosted our revenue. Duve’s intuitive platform has streamlined our operations while elevating the guest experience,” said Stephanie Tan, Director of Marketing & Communications at AKARYN Hotel Group.
Recognized Excellence
Duve was recently named Best Mobile Ordering Solution and Best Guest App at the 2025 HotelTechAwards (Read more). These honors reflect what the data already shows—a product that delivers real impact, real results, and a guest experience that’s built for today.
Ready to Join the Revolution?
Hotels using Duve’s Mobile Ordering are turning everyday guest moments into thousands in new monthly revenue—with no extra staff or hardware.
Mobile ordering is working. The only question is—will your hotel be next? Let’s Talk!
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About the author
The Duve team comprises hospitality experts specializing in guest experience personalization, operational optimization, and innovative hotel technologies. With deep industry knowledge, they help hospitality providers elevate service, enhance satisfaction, and drive growth.