Duve wins best guest app
Duve wins best guest experience platform
Duve achives ISO certifications
Understanding Hotel Revenues
How to Use Data to Boost Your Bottom Line
How to Deal With Guest Complaints
Andreas Loru
Vice General Manager, Hotel Am Konzerthaus.
Alan Ilitzky
Content Manager at ULIV
Tracey Carter Knox
Director of Revenue at Sofitel Sydney Darling Harbour
Duve connects with guests the minute they book and offers a wide range of personalized upselling options based on the guest’s preference that not only increases revenue but also enhances the guest experience.
Guests can choose to upgrade their room, add additional amenities like breakfast, or spa experiences, choose a check-in time that is more suitable for them, customize their room based on special occasions, and way more. With Duve guests can create the exact experience suitable to their needs.
Once guests arrive at the property Duve continues to provide tailored upsells that aim to enhance guests’ stay. Duve uses smart data to understand what each guest is looking for and offers them the best options to fulfill their needs.
For example, guests traveling with family might want a guided tour or activity, while guests traveling for a honeymoon might want a spa package, or concierge services for a romantic dinner. Other popular upsells include late-check out options, in-room dining, and transportation services.
Duve gives hoteliers the power to optimize revenue per room without adding extra manpower or investing in special training.
With Duve's no-touch technology hotels get access to advanced algorithms that analyze guest data and recommend personalized and automated upsells, upgrades and services that streamline operations and maximize efficiency.