8 Ancillary Revenue Streams Hotels Can Tap Into Without Selling a Single Room
How Mobile Ordering Boosts Hotel Revenue: Insights from 4,000+ Guest Orders
How AI is Transforming The Hospitality Industry
Centralized Guest Communication in Hotels: 6 Messaging Trends Backed by Data
Beyond Automation: AI’s Role in Personalized Hospitality
Unlocking New Revenue in Hospitality
JO&JOE Nation is an innovative, design-forward hybrid hospitality brand by Accor, blending the vibrant atmosphere of a hostel with the comfort of a hotel. In this JO&JOE Nation case study, we look at how the brand partnered with Duve to digitize its front-desk operations while keeping its community-driven vibe alive. By launching a seamless digital guest journey, JO&JOE Nation managed to achieve an impressive 60% online check-in rate within just one month of deployment.
Front Desk Manager and Project Leader at Jo&Joe Nation
Jo&Joe aimed to replace existing tech solutions in order to centralize services under Duve for a cohesive guest journey. By integrating Duve into their operations, Jo&Joe optimized its guest engagement and operational efficiency. Jo&Joe also experienced significant improvements in guest engagement, operational efficiency, and revenue generation.
Jo&Joe’s adoption of Duve exemplifies how integrating a guest experience platform can transform operations and guest engagement for hostels. By focusing on personalized guest journeys, efficient check-ins, and effective upselling, Jo&Joe has set a new standard for the experience offered at their hostel.
How Novotel Geelong Achieved a 58% Online Check-in Rate and Increased Room Upsell Revenue by 200% with Duve
Pullman Phuket Panwa Beach Resort Reaches 462% ROI from Upselling with Duve