Duve wins best guest app
Duve wins best guest experience platform
Duve achives ISO certifications
Understanding Hotel Revenues
How to Use Data to Boost Your Bottom Line
How to Deal With Guest Complaints
Jo&Joe, an innovative hostel brand under Ennismore (lifestyle brand of the Accor group), operates 10 global properties. In an effort to enhance its operations and guest satisfaction, Jo&Joe Nation began integrating Duve’s guest experience suite, focusing on three core objectives: increase the online check-in conversion rates, escalate guest app utilization, and unlock new dimensions of revenue generation.
Front Desk Manager and Project Leader at Jo&Joe Nation
Jo&Joe aimed to replace existing tech solutions in order to centralize services under Duve for a cohesive guest journey. By integrating Duve into their operations, Jo&Joe optimized its guest engagement and operational efficiency. Jo&Joe also experienced significant improvements in guest engagement, operational efficiency, and revenue generation.
Jo&Joe’s adoption of Duve exemplifies how integrating a guest experience platform can transform operations and guest engagement for hostels. By focusing on personalized guest journeys, efficient check-ins, and effective upselling, Jo&Joe has set a new standard for the experience offered at their hostel.
How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests.
How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve.
Elevating the 4-Star Experience at Hotel Le Six with 206% ROI Generated Through Duve