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Unlocking New Revenue in Hospitality
The Duve Guest App is a white labeled, web-based interface that guests interact with during their stay at the property.
Duve’s guest experience app consolidates the in-stay elements (real-time messaging in 20+ languages, dynamic upsells, the digital guest directory, mobile ordering) into one web app that loads from a link, with no app store install required.
This gives the guest the ease and conveniences of a digital first experience during their stay from messaging, mobile ordering, to check-out; all points of the guest journey are experienced from the Guest App.
Think of the Guest App as a digital guest directory that centralized all of the guests wants and needs during their stay.
Most importantly, the web-based approach is deliberate: a hotel guest app that loads on first tap and runs on every device the guest already carries never asks an arriving guest to install something for a four-night stay.
The Guest app makes communication simple and helps keep our guests informed with their bookings. The price point is very reasonable. Especially, for new businesses starting out. Also, the customers service team are always quick to respondand assist with issues
Managing Director
Extended Stay, UK
Easy to use, user friendly for us and the guest! So lot of guests are using it and so we have more upsells. Guest do not lose time for check-in
GM
Etoy, Switzerland
We really appreciate flexibility and personalization of the app in terms of contactless check-in, guest handbooks, and communication with guests
Branch Manager
Interlaken, Switzerland
Anticipate guests' needs before they happen—Duve understands who your guests are, what they enjoy doing, and what they might be interested in based on past selections, preferences and smart segmentations.
This information helps you generate more revenues by creating tailored suggestions for each guest and enhancing guest experiences- every time.
Duve is fully web-based, so guests don't need to download an app in order to use it, they can use it straight from their phone just like an extension of your website.
Duve is fully customized to fit your brand. The guest app is completely branded with your fonts, images, colors, logos, brand language and more.
Whether it's directions to the main city attractions, understanding how to turn on the TV in the room, or reserving one of your spa services- Duve’s guest app allows your guests to have access to everything they need, whenever they need it, creating an amazing guest experience throughout their stay.
One link. No app store, no password. Check-in, room info, upsells, and messaging in your branded experience.
Guests arrive ready. Registration, ID, and payment handled from their phone before they reach the lobby.
WhatsApp, SMS, email, OTA messages. One inbox for your team. Smart automation for the questions that repeat every night.
A guest messages at 2am. DuveAI answers in their language in under a minute. Your night team finds out in the morning it was handled.
A room upgrade before landing. A late checkout the morning after. Properties see 8-12% upsell conversion without chasing.
Check-in done, key on their phone. Guests walk past the front desk and straight to their room.
Your logo, your colors, your tone. Every screen the guest sees looks like it came from your property, not from a vendor.
Amenities, menus, house rules, all on the guest's phone. Update once, every room sees it instantly.
Pool bar, room service, lobby cafe. Guests browse and order from their phone, wherever they are on property.
See which upsells convert, which segments rebook, and where revenue leaks. One dashboard, real decisions.