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Understanding Hotel Revenues

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How to Use Data to Boost Your Bottom Line

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How to Deal With Guest Complaints

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Most popular

BLOG

Understanding Hotel Revenues

BLOG

How to Use Data to Boost Your Bottom Line

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How to Deal With Guest Complaints

Live webinar

Hospitality Revenue Leaders 2025

What’s Broken - And What’s Working - In Upselling

icon May 21st, 2025

icon 15:00 BST | 10:00 AM EDT

Summer is around the corner, and for many hotels, the pressure to maximize every guest stay is at an all-time high. But with overstretched teams, and tech that doesn’t always deliver, upselling feels broken, and even the best teams are struggling to convert. Join Duve and leading hospitality revenue experts as they share how to turn upsells into timely, personalized moments guests actually want, and are willing to pay for.

Meet Our Expert Panel:

Maor Ben Ishay

VP Customer Success at Duve

Inna Nekrassova

Revenue Director, Hotel Café Royal London

Priya Devi

Revenue Director, The Birmingham Hotel

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    What you’ll learn:

    • The biggest upselling mistakes hotels are still making.
    • How to create revenue opportunities in every stage of the guest journey.
    • Why the “when” and “how” of your offer beats the “what” every time.
    • How Pullman Paris generated €25K in upsell revenue in 30 days.

    About Duve:

    Duve is redefining the way guests experience hospitality with its fully personalized Guest Experience Suite. By tailoring every aspect of the guest journey, Duve empowers hospitality businesses with a solution that crafts memorable guest experiences. Seamlessly combining automation with a personal touch, Duve helps hoteliers streamline operations, save time, enhance guest satisfaction, and unlock new revenue opportunities - all while keeping their brand at the forefront. Trusted by thousands of hotels and vacation rentals worldwide, Duve enables hospitality businesses to personalize interactions, anticipate guest needs, and exceed expectations across the guest journey.

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