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How Mobile Ordering Boosts Hotel Revenue: Insights from 4,000+ Guest Orders
How AI is Transforming The Hospitality Industry
Centralized Guest Communication in Hotels: 6 Messaging Trends Backed by Data
Beyond Automation: AI’s Role in Personalized Hospitality
Unlocking New Revenue in Hospitality
With Duve’s hotel online check-in guests can complete a full registration from any browser before arrival, no app required. The secure pre-arrival check-in link reaches the guest by email, SMS, or WhatsApp, then guides them through ID capture, digital registration card signing, and a secure card hold, before writing every field back to the property’s PMS automatically.
And, the data from online check-in is used to support targeted upsells (room upgrades, late checkout, spa, and more) meaning not only is it supporting your front desk but enhancing ancillary conversion in one motion.
For front office managers, the practical effect is fewer paper forms at 11pm, shorter lobby lines at peak arrival, and a clean guest database without manual re-keying.
Duve’s online check-in software for hotels runs across 150+ PMS integrations and 1,000+ properties in 70 countries, with a clean handoff to the mobile key flow the moment the room is ready.
The Guest app makes communication simple and helps keep our guests informed with their bookings. The price point is very reasonable. Especially, for new businesses starting out. Also, the customers service team are always quick to respondand assist with issues
Managing Director
Extended Stay, UK
Easy to use, user friendly for us and the guest! So lot of guests are using it and so we have more upsells. Guest do not lose time for check-in
GM
Etoy, Switzerland
We really appreciate flexibility and personalization of the app in terms of contactless check-in, guest handbooks, and communication with guests
Branch Manager
Interlaken, Switzerland
Anticipate guests' needs before they happen—Duve understands who your guests are, what they enjoy doing, and what they might be interested in based on past selections, preferences and smart segmentations.
This information helps you generate more revenues by creating tailored suggestions for each guest and enhancing guest experiences- every time.
Duve is fully web-based, so guests don't need to download an app in order to use it, they can use it straight from their phone just like an extension of your website.
Duve is fully customized to fit your brand. The guest app is completely branded with your fonts, images, colors, logos, brand language and more.
Whether it's directions to the main city attractions, understanding how to turn on the TV in the room, or reserving one of your spa services- Duve’s guest app allows your guests to have access to everything they need, whenever they need it, creating an amazing guest experience throughout their stay.
One link. No app store, no password. Check-in, room info, upsells, and messaging in your branded experience.
Guests arrive ready. Registration, ID, and payment handled from their phone before they reach the lobby.
WhatsApp, SMS, email, OTA messages. One inbox for your team. Smart automation for the questions that repeat every night.
A guest messages at 2am. DuveAI answers in their language in under a minute. Your night team finds out in the morning it was handled.
A room upgrade before landing. A late checkout the morning after. Properties see 8-12% upsell conversion without chasing.
Check-in done, key on their phone. Guests walk past the front desk and straight to their room.
Your logo, your colors, your tone. Every screen the guest sees looks like it came from your property, not from a vendor.
Amenities, menus, house rules, all on the guest's phone. Update once, every room sees it instantly.
Pool bar, room service, lobby cafe. Guests browse and order from their phone, wherever they are on property.
See which upsells convert, which segments rebook, and where revenue leaks. One dashboard, real decisions.