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Unlocking New Revenue in Hospitality
Growing a hotel portfolio without losing guest experience quality is one of the defining operational challenges in modern hospitality. As international hotel groups expand across regions, brands, and property types, the old instinct to replicate the playbook and roll out the platform is breaking down. Today's guest moves through a single, continuous journey that treats every touchpoint as part of one experience. The friction shows up in review scores, escalation rates, and adoption gaps long before leadership sees it. In this eBook, Duve draws on insights from a panel discussion with Radisson Hotel Group, layered with Duve BI data from more than 660,000 monthly guest interactions across 150 countries, to offer a strategic playbook for hotel groups defining what scalability really means in 2026.
Duve is revolutionizing guest experience by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest - from online check-in flows that meet the exact needs of each guest, to a no-download guest app with relevant content in the guests’ native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels of vacation rentals around the world.
Property Type*HotelVacation RentalHostelApartment Hotel
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