eBook
Unlocking New Revenue in Hospitality
How Digital Upselling and Mobile Ordering Drive Growth
The future of hotel profitability lies beyond the room. As occupancy stabilizes, hoteliers must unlock new ways to drive revenue and maximize guest spend. Upselling, mobile ordering, and personalized guest journeys are transforming from add-ons into essential revenue pillars. In this latest eBook, Duve shares BI insights, industry benchmarks, and expert perspectives from leading revenue directors to reveal how hotels are boosting incremental revenue at every stage of the guest journey.
Download our eBook to explore:
- The key upsell categories driving the most incremental revenue.
- How pre-arrival and check-in moments can capture guest intent.
- The role of personalization in boosting upsell conversion rates.
- How mobile ordering is reshaping F&B revenue streams.
- Which communication channels (WhatsApp, email, SMS) convert best.
- Case study: How Sofitel Fiji generated €25k in upsell revenue in just two months.
- Predictions for 2027 and beyond: why upselling is set to account for 20%+ of hotel revenue.
About Duve:
Duve is revolutionizing guest experience by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest - from online check-in flows that meet the exact needs of each guest, to a no-download guest app with relevant content in the guests’ native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels and vacation rentals around the world.
Download your eBook
Download your eBook
Download our eBook to explore:
- The key upsell categories driving the most incremental revenue.
- How pre-arrival and check-in moments can capture guest intent.
- The role of personalization in boosting upsell conversion rates.
- How mobile ordering is reshaping F&B revenue streams.
- Which communication channels (WhatsApp, email, SMS) convert best.
- Case study: How Sofitel Fiji generated €25k in upsell revenue in just two months.
- Predictions for 2027 and beyond: why upselling is set to account for 20%+ of hotel revenue.
About Duve:
Duve is revolutionizing guest experience by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest - from online check-in flows that meet the exact needs of each guest, to a no-download guest app with relevant content in the guests’ native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels and vacation rentals around the world.