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Blog thumbnail: 8 Ancillary Revenue Streams Hotels Can Tap Into Without Selling a Single Room

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8 Ancillary Revenue Streams Hotels Can Tap Into Without Selling a Single Room

Blog thumbnail: How Mobile Ordering Boosts Hotel Revenue, Insights From 4,000+ Guest Orders

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How Mobile Ordering Boosts Hotel Revenue: Insights from 4,000+ Guest Orders

Blog thumbnail: How AI Is Transforming the Hospitality Industry

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How AI is Transforming The Hospitality Industry

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Blog thumbnail: Centralized Guest Communication in Hotels, 6 Messaging Trends Backed by Data

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Centralized Guest Communication in Hotels: 6 Messaging Trends Backed by Data

Blog thumbnail: Beyond Automation, AI's Role in Personalized Hospitality

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Beyond Automation: AI’s Role in Personalized Hospitality

Unlocking New Revenue in Hospitality ebook cover

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Unlocking New Revenue in Hospitality

On Demand

Data-Driven Guest Experience

Turning Hotel Data Into Better Decisions

Hotels have more guest and operational data than ever — but turning it into better daily decisions is the hard part. With insights spread across systems and teams, it’s easy to miss friction points that impact satisfaction, service quality, and revenue. In this live session, you’ll hear directly from leaders at Duve, Lighthouse and h2c. Together, they’ll share the metrics that matter, how to connect insights across the guest journey, and practical ways to turn data into action — without adding complexity for your teams.

Watch the recording now

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About Duve:

Duve is redefining the way guests experience hospitality with its fully personalized Guest Experience Suite. By tailoring every aspect of the guest journey, Duve empowers hospitality businesses with a solution that crafts memorable guest experiences. Seamlessly combining automation with a personal touch, Duve helps hoteliers streamline operations, save time, enhance guest satisfaction, and unlock new revenue opportunities - all while keeping their brand at the forefront. Trusted by thousands of hotels and vacation rentals worldwide, Duve enables hospitality businesses to personalize interactions, anticipate guest needs, and exceed expectations across the guest journey.

Meet Our Expert Panel:

David Mezuman

CEO, Duve

Blake Reiter

Director of Hospitality Research, Lighthouse

Michaela Papenhoff

Founder & Managing Director

What you’ll learn:

  • Which guest experience and operational metrics actually matter (and what to ignore)
  • How to connect data across the guest journey (pre-arrival → in-stay → post-stay)
  • How to spot friction points early and fix them faster with the right workflows
  • How to turn insights into action for teams on-property (not just dashboards)
  • Real examples of data-led decisions that improved service performance and guest satisfaction

About Duve:

Duve is redefining the way guests experience hospitality with its fully personalized Guest Experience Suite. By tailoring every aspect of the guest journey, Duve empowers hospitality businesses with a solution that crafts memorable guest experiences. Seamlessly combining automation with a personal touch, Duve helps hoteliers streamline operations, save time, enhance guest satisfaction, and unlock new revenue opportunities - all while keeping their brand at the forefront. Trusted by thousands of hotels and vacation rentals worldwide, Duve enables hospitality businesses to personalize interactions, anticipate guest needs, and exceed expectations across the guest journey.

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