Live Webinar
The State of Stay: Guest data, smarter hotel decisions
Insights from 9 million guest stays to help shape your operations, revenue, and 2027 priorities.
November 10th, 2026
15:00 CET
Room upgrades rank third by upsell booking volume. Around 80% of online check-ins happen in the final three days before arrival. And online check-in and the Guest App account for 89% of recorded upsell revenue across Duve’s platform. What should these findings change about how your hotel operates? Join Duve’s Jeremy Atlan and Maor Ben Ishay, for a live discussion of the findings behind our new “State of Stay 2026 Report”. Drawing on Duve platform data across more than 9 million guest stays and real hotel customer results, we’ll explore how guests check in, find answers, and buy extras, and what those behaviors mean for your team. Jeremy will unpack the commercial implications, while Maor will bring the customer perspective: where hotel teams struggle, what helps them get results, and what the numbers alone can’t tell us. Leave with practical priorities for your 2027 guest experience and revenue plans.
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About Duve
Duve helps hospitality teams personalize the guest journey, reduce manual work, and grow revenue. From online check-in and a branded Guest App to guest messaging, AI, and personalized upsells, Duve connects guest touchpoints in one platform. With more than 150 integrations, Duve works with the systems hotels already use, giving teams more time for the guests in front of them.
Meet our expert panel
Jeremy Atlan
Co-Founder & Chief Business Development Officer, Duve
Maor Ben Ishay
VP of Customer Success, Duve
What you’ll learn
- Design for last-minute check-ins: What guest completion patterns mean for pre-arrival messaging and the mobile check-in experience.
- Make everyday answers easier to find: What messaging and Guest App usage reveal about how hotels can support guests without adding to staff workload.
- Look beyond room upgrades: Which extras guests book most and what that means for your upsell offering.
- Put offers where guests buy: How purchase patterns across online check-in, the Guest App, and the front desk can inform your revenue strategy.
- Turn findings into priorities: What real hotel results can teach you about putting automation into practice and planning for 2027.
About Duve
Duve helps hospitality teams personalize the guest journey, reduce manual work, and grow revenue. From online check-in and a branded Guest App to guest messaging, AI, and personalized upsells, Duve connects guest touchpoints in one platform. With more than 150 integrations, Duve works with the systems hotels already use, giving teams more time for the guests in front of them.