Communication is Key: Tips for Improving Guest Communication
In this webinar we’ll dive into the complexities of communicating with your guests and provide some expert tips on how to improve your guest experience through relevant and proactive communication.
October 19, 2022
13:00 GMT / 9:00 EST
Join us for a webinar by Rachel Forbes, Customer Success Manager at Duve, and an expert in hospitality with more than 15 years of experience in hotel management and tourism.
Rachel Forbes,
Customer Success Manager at Duve
You will walk away with knowledge on how to:
- Understand your guests’ needs and interests in order to personalise the communication with them
- Communicate with guests at different phases of their guest journey
- Create a smooth internal communication process
