Simply personalized guest experience at its best
The ultimate hospitality guest experience platform for - Increased guest satisfaction
- Revenue growth
- Digitalization of operations
The only digital platform you will ever need to increase guest satisfaction and maximize revenues
Guests can check-in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away, while leaving your staff the efficient time to focus on providing an outstanding hospitality experience
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Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences and more.
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Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out and more! (no download necessary)
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Manage all communication across all channels (email, WhatApp, text, etc.) from one hub. Duve lets you keep track and create smart and automated messages based on a wide range of guest characteristics–so you can always provide guests the best possible service.
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Use segmentation insights to help better understand your guests, and their experience to make educated decisions and outperform competitors. Track, adjust and re-align based on real data to create amazing guest experiences every time.
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Duve integrates with all major smart lock and digital key providers to make entry into any property easier and safer than ever! Never worry about guests misplacing keys, or having to provide keys in person–digital keys can be provided from anywhere at any time.
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Duve is fully customized to fit your brand and give guests a positive brand experience with a fully customized guest app that is completely in sync with your branding. From logos to fonts to images to colors to brand language and more. Portray each property's unique personality while still reflecting your overall brand.
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With offices in Tel Aviv and Paris, Duve serves its customers from over 64 countries around the world. So whether you visit Paris, London, New York, or Singapore, you can find a forward-thinking hotel with Duve’s end-to-end experience
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We work close by with the industry leaders to offer seamless solutions
